FAQ

Everything you need to know

FAQs

We're here to support the emotional wellbeing and resilience of children and young people through developmentally responsive, relationship-based therapy, allowing them to grow and develop with confidence, build a strong sense of self, and navigate life’s challenges with increasing independence and emotional understanding.

  • How do I get started?

    Getting started is simple. Parents or caregivers can reach out directly to book an initial consultation—no referral is required for private therapy. This first step allows us to understand your child or young person’s needs and how best to support your family.

  • What can I expect in the first session?

    The first session is a gentle and supportive starting point. It usually involves meeting with parents or caregivers to gather information about your child, their strengths, challenges, and what you’re hoping to gain from therapy.


    For children, the first session is focused on helping them feel comfortable in the space and begin to build a connection with the therapist. There is no pressure to “open up”—we simply follow your child’s lead and allow the relationship to develop naturally over time.

  • Can I talk to the therapist about my child?

    Yes, absolutely. Parent and caregiver involvement is an important part of the therapeutic process. We offer opportunities to connect, share insights, and discuss your child’s progress, as well as provide guidance to support you at home.

  • Do parents attend the sessions?

    For most children, sessions are held one-on-one with the therapist. This helps children feel safe to express themselves freely through play or conversation. While parents don’t usually sit in on sessions, you will be kept informed and supported through regular check-ins.

  • Will I be told what my child says in sessions?

    We aim to balance your child’s privacy with keeping you informed. You will receive updates about themes, progress, and ways to support your child, rather than detailed accounts of everything shared in sessions. If there are any safety concerns, these will always be discussed with you.

  • How does therapy work for teenagers?

    For young people aged 12–18, therapy provides a safe and respectful space to talk and reflect. Adolescents are given a greater level of privacy, which helps build trust. Parent involvement is still important, and we work collaboratively while respecting the young person’s voice and boundaries.

  • Why is parent involvement important?

    Children grow and thrive within their relationships. When parents feel supported and equipped with practical strategies, it strengthens connection, improves understanding, and helps create lasting positive change beyond the therapy space.

  • How many sessions will my child need?

    This varies for each child and family. Some children benefit from short-term support, while others may need longer-term therapy. We will regularly review progress together and adjust as needed.

Still have questions?

Contact us

Fill in this form, or email us at admin@stepstherapyandwellbeing.com.au and we'll get back to you as soon as possible!

Contact Us